PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
We are recruiting to fill the position below:
Job Title: Credit Operations Assistant
Location: Oregun, Lagos
Job Level: Entry Level
- We are seeking a skilled and organized Credit Operations Assistant to join our dynamic fintech team in Nigeria.
- As a Credit Operations Assistant, you will play a vital role in supporting the operational aspects of the credit lifecycle, ensuring efficient and accurate processing of credit applications, managing documentation, and collaborating with cross-functional teams to optimize lending processes.
Credit Application Support:
- Assist in the end-to-end credit application process, ensuring timely and accurate processing from submission to approval or decline.
- Assist in reviewing application documentation, verifying data accuracy, and facilitating communication with underwriting teams.
- Assist in collecting, validating, and maintaining all required credit documentation in compliance with regulatory standards and company policies.
- Support the implementation and enforcement of document retention policies for effective record-keeping.
- Collaborate with the Credit Operations Manager and technology teams to identify areas for process improvement and assist in implementing streamlined processes.
- Participate in initiatives to automate and digitize manual processes, enhancing operational efficiency.
Quality Control and Compliance:
- Support the implementation of quality control measures to ensure accurate and consistent processing of credit applications and documentation.
- Assist in ensuring compliance with lending regulations, data privacy laws, and internal policies throughout the credit operations process.
- Assist the Credit Operations Manager and the credit operations team in various tasks related to credit application processing and documentation management.
- Foster a collaborative and productive team environment.
- Collaborate with external vendors and partners involved in credit operations, such as credit bureaus and document verification services, to support strong working relationships.
Reporting and Analysis:
- Assist in generating regular and ad hoc reports on credit operations performance, including application processing times, document accuracy, and other relevant KPIs.
- Contribute to data analysis efforts to identify trends, bottlenecks, and areas for improvement.
Qualifications and Experience
- Bachelor’s Degree in Business Administration, Finance, or a related field.
- Prior experience or internship in credit operations, fintech, banking, or financial services is advantageous.
- Basic understanding of lending processes, documentation requirements, and credit risk management.
- Proficiency in using standard office software, including Microsoft Office applications.
Application Closing Date
How To Apply: Interested candidates should click on “Apply Now” below