ZKTeco Company Limited is a world-leading manufacturer of biometrics readers (facial, vein, fingerprint palm) access controls, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions, and embedded biometric and radio-frequency identification modules.
We are recruiting to fill the position below:
Job Title: Customer Experience Intern
Location: Victoria Island, Lagos
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customer interactions
- Answer both general/specific customer questions about the company’s products
- Meet personal/customer service team sales targets and call-handling quotas
- Provide potential and existing customers with exceptional customer service
- First Degree in Mass Communications, Computer Science, Marketing, and related fields is an added advantage
- Graduates who have completed their Higher Education programs and are awaiting NYSC deployment (PRE-SERVICE).
- Corp members currently undergoing their National Youth Service Corps (NYSC).
- Confident with phone inquiries
- Knowledge of CRM tools
- Excellent verbal and written communication skills
- Ability to collaborate with teams
- Attention to detail and critical thinking
- Ability to work in a fast paced environment
- Experience in Customer Service is an added advantage
- Preferably Female for Gender Balance
Application Closing Date
How To Apply: Interested candidates should click on “Apply Now” below