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Customer Experience NYSC/Pre-Service Intern at Zkteco Biometric Limited

Customer Experience NYSC/Pre-Service Intern at Zkteco Biometric Limited

Start Date:
Not Specified
Zkteco Biometric Limited

ZKTeco Company Limited is a world-leading manufacturer of biometrics readers (facial, vein, fingerprint palm) access controls, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions, and embedded biometric and radio-frequency identification modules.

We are recruiting to fill the position below:

Job Title: Customer Experience Intern

Location: Victoria Island, Lagos

Job Description

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions
  • Answer both general/specific customer questions about the company’s products
  • Meet personal/customer service team sales targets and call-handling quotas
  • Provide potential and existing customers with exceptional customer service


  • First Degree in Mass Communications, Computer Science, Marketing, and related fields is an added advantage
  • Graduates who have completed their Higher Education programs and are awaiting NYSC deployment (PRE-SERVICE).
  • Corp members currently undergoing their National Youth Service Corps (NYSC).
  • Confident with phone inquiries
  • Knowledge of CRM tools
  • Excellent verbal and written communication skills
  • Ability to collaborate with teams
  • Attention to detail and critical thinking
  • Ability to work in a fast paced environment
  • Experience in Customer Service is an added advantage


  • Competitive
  • Preferably Female for Gender Balance

Application Closing Date
Not Specified.

How To Apply: Interested candidates should click on “Apply Now” below

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